Terms & Conditions
Last Updated: October 2026
Welcome to Live Solutions Infotech. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website or contacting us regarding our products and services.
1. About Our Website
Live Solutions Infotech provides CCTV cameras, surveillance products, networking equipment, security solutions, and professional CCTV installation services.
Our website is primarily intended to provide information about our products and services and to allow customers to submit enquiries and request quotations.
Website: https://livesolutionsinfotech.com
2. Use of Our Website
By using this website, you agree to:
Use the website only for lawful purposes
Provide accurate information when submitting an enquiry
Not misuse, damage, or attempt to disrupt the website
Not attempt to gain unauthorised access to our website, server, or systems
Not copy, reproduce, or distribute website content without permission
We reserve the right to restrict or terminate access to the website if we believe it is being misused or used for unlawful activities.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, features, and other information displayed on our website are accurate and up to date.
However, product specifications, availability, appearance, models, brands, features, and warranty terms may change depending on the manufacturer or supplier.
Product images shown on the website may be for representation purposes and may vary slightly from the actual product.
For the latest product specifications, availability, pricing, and warranty information, please contact Live Solutions Infotech before placing an order or confirming a purchase.
4. Pricing and Quotations
Prices displayed on the website, if any, are subject to change without prior notice.
Any quotation provided by Live Solutions Infotech will be based on the specific requirements discussed with the customer and may vary depending on:
Product selection
Quantity required
Installation requirements
Site conditions
Cabling requirements
Additional equipment
Brand and model availability
Other project-specific requirements
A quotation does not constitute a final order until it has been confirmed by both the customer and Live Solutions Infotech.
5. CCTV Installation Services
CCTV installation services may include camera installation, NVR/DVR setup, networking, cabling, configuration, testing, and related installation work as agreed with the customer.
Installation charges may vary depending on the number of cameras, site conditions, cabling requirements, mounting requirements, and the complexity of the installation.
Any additional work or materials required at the site may be charged separately after discussion with the customer.
6. Product Availability
All products are subject to availability.
If a particular product, model, or brand is unavailable, we may offer an alternative product with similar or suitable specifications, subject to customer approval.
Product availability may change without prior notice due to manufacturer or supplier stock conditions.
7. Warranty
Warranty terms, where applicable, are provided according to the respective manufacturer’s warranty policy.
Warranty coverage may vary depending on the product, brand, model, and manufacturer.
Customers may be required to provide the relevant invoice, product details, or other information when making a warranty claim.
Warranty does not necessarily cover damage caused by improper installation, physical damage, misuse, unauthorised modification, electrical issues, water damage, or other conditions excluded by the manufacturer’s warranty policy.
For specific warranty details, please contact us before purchasing the product.
8. Customer Responsibilities
Customers are responsible for providing accurate information regarding their property, installation requirements, and security needs.
Customers must provide reasonable access to the installation location when installation services are requested.
Any permissions required from building management, landlords, societies, authorities, or other parties for installing CCTV equipment are the responsibility of the customer unless otherwise agreed in writing.
9. CCTV and Security Responsibility
CCTV systems are designed to assist with monitoring and security. However, installation of CCTV equipment does not guarantee prevention of theft, crime, unauthorised access, or other incidents.
The effectiveness of a CCTV system may depend on camera placement, lighting conditions, network connectivity, storage capacity, system configuration, maintenance, and other environmental factors.
Live Solutions Infotech shall not be responsible for incidents that occur despite the installation or use of a CCTV system.
Customers are responsible for ensuring that their use of CCTV equipment complies with applicable privacy, surveillance, and other laws and regulations.
10. Third-Party Brands and Services
Our website may display or refer to products and brands manufactured by third parties, including CCTV, networking, storage, and security equipment manufacturers.
Any trademarks, brand names, product names, or logos belonging to third parties remain the property of their respective owners.
We are not responsible for changes made by third-party manufacturers to their products, specifications, software, warranty policies, or services.
11. Website Content
All text, images, graphics, logos, designs, layouts, and other content available on this website are owned by or licensed to Live Solutions Infotech unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
12. External Links
Our website may contain links to third-party websites, social media platforms, WhatsApp, maps, or other external services.
These links are provided for convenience. Live Solutions Infotech does not control and is not responsible for the content, privacy practices, availability, or policies of third-party websites and services.
Your use of third-party services is subject to their respective terms and policies.
13. Enquiries and Communication
When you submit an enquiry through our website or contact us through phone, WhatsApp, or email, you agree that we may contact you regarding your enquiry, quotation, products, installation services, or related business requirements.
We will use the information provided in accordance with our Privacy Policy.
14. Accuracy of Information
While we make reasonable efforts to keep the information on our website accurate, we do not guarantee that all information will always be complete, current, or error-free.
Information may be updated or changed without prior notice.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Live Solutions Infotech shall not be liable for any indirect, incidental, consequential, or business losses arising from the use of our website, products, or services.
Our responsibility for products and services will be subject to the applicable quotation, service agreement, manufacturer’s warranty, and other agreed terms.
16. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access to the website.
The website may occasionally be unavailable due to maintenance, technical problems, hosting issues, security updates, or circumstances beyond our control.
17. Changes to These Terms
Live Solutions Infotech reserves the right to update or modify these Terms & Conditions at any time.
Changes will be published on this page with an updated Last Updated date.
Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the use of this website or our services shall be subject to the applicable jurisdiction of the courts in Delhi, India, unless otherwise agreed in writing.
19. Contact Us
If you have any questions regarding these Terms & Conditions, our products, or our services, you can contact us using the details below.
Live Solutions Infotech
Address: 72A, New Manglapuri, Sultanpur, New Delhi, Delhi 110030
Phone: 096676 00577
Website: https://livesolutionsinfotech.com