Privacy Policy

Last Updated: October 2026

At Live Solutions Infotech, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quotation, or enquire about our CCTV and security solutions.

Who We Are

Live Solutions Infotech provides CCTV cameras, surveillance products, security solutions, networking equipment, and professional CCTV installation services.

Website: https://livesolutionsinfotech.com

Address: 72A, New Manglapuri, Sultanpur, New Delhi, Delhi 110030

Phone: 096676 00577

If you have any questions about this Privacy Policy or how we handle your information, you can contact us using the details provided above.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit an enquiry or contact form

• Request a quotation

• Contact us through WhatsApp, phone, or email

• Enquire about CCTV products or installation services

• Request information about our security solutions

Depending on your interaction with us, this information may include your name, phone number, email address, company or business name, location, and details related to your CCTV or security requirements.

We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage information for security, analytics, and website improvement purposes.

How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests

• Provide product and service information

• Prepare and provide quotations

• Contact you regarding CCTV installation or security solutions

• Understand your requirements and recommend suitable products

• Improve our website, products, and services

• Maintain website security and prevent spam or misuse

• Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties for their own marketing purposes.

Contact Forms and Enquiries

When you submit an enquiry through our website, the information you provide may be used by our team to contact you regarding your enquiry.

For example, if you request information about CCTV cameras, NVRs, installation, or other security products, we may contact you by phone, email, or WhatsApp to discuss your requirements.

Please do not submit sensitive personal information through our enquiry forms unless it is necessary for your request.

WhatsApp and Phone Communication

Our website may provide WhatsApp and phone contact options for customer enquiries.

When you choose to contact us through WhatsApp or telephone, your communication will also be subject to the privacy policies and terms of the respective service providers.

We use the information shared through these communication channels only for responding to your enquiry, providing quotations, arranging services, and related business communication.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, maintain security, and analyse website traffic.

Cookies are small files stored on your device by your browser. You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

If third-party services such as analytics, advertising, embedded content, or other website tools are used, those services may also use cookies according to their own privacy policies.

Analytics and Third-Party Services

We may use third-party services to understand website traffic, improve website performance, measure marketing activities, or provide specific website functionality.

These services may collect information such as your IP address, browser information, device information, pages visited, and interactions with the website.

Third-party service providers process information according to their own privacy policies and terms.

Embedded Content

Our website may include embedded content such as videos, maps, images, social media content, or other third-party services.

Embedded content from other websites may behave in the same way as if you had visited the third-party website directly. These websites may collect information, use cookies, or track your interaction according to their own privacy policies.

Who We Share Your Information With

We may share personal information only when reasonably necessary to operate our business, respond to your request, provide services, or comply with legal requirements.

This may include sharing relevant information with:

• Service providers supporting our website

• Website hosting or technical service providers

• Communication or enquiry management services

• Analytics or security service providers

• Installation or service personnel when required to fulfil your request

• Government or legal authorities when required by law

We do not sell your personal information to third parties.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, preventing misuse, and meeting legal or regulatory requirements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

How We Protect Your Information

We take reasonable technical and organisational measures to protect the information we collect against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request information about the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information where legally permitted

• Withdraw consent for certain communications

• Ask questions about how your information is being used

To make a privacy-related request, please contact Live Solutions Infotech using the contact details provided below.

Children’s Privacy

Our website is intended for general audiences and business customers. We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updates will be published on this page with a revised Last Updated date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Live Solutions Infotech

Address: 72A, New Manglapuri, Sultanpur, New Delhi, Delhi 110030

Phone: 096676 00577

Website: https://livesolutionsinfotech.com